Sunday, November 2, 2008

New Single Incident Phone Support


QB On Call

Stuck on what should be a simple problem?

Tired of calling tech-support for hours of the "run around?"

Looking for an affordable way to simply "fix it?"


Then call us!

Our knowledgeable experts can assist you with many common QuickBooks and Peachtree "quick questions."

We speak YOUR language and can guide you through most solutions with simple, easy to understand assistance.

We are Peachtree & QuickBooks Users and Consultants....We use Peachtree & QuickBooks Everyday!

If you are tired of call centers and can't find expert help in your area, give us a call...we now offer $49 single incident, 30 minutes or less, support.

We've been doing this for many years locally and now we're going world-wide. Call us between 10 am -9 pm PST with your credit card & your issue.

We'll take an incident report, run your credit card for a flat fee of $49.00 and either call you back or, if you would like to wait while we process your credit card payment, we'll stay on the line and start your "support clock" once payment has been made.

We limit our calls to One Incident - One Topic; limited to 30 minutes. You can't call asking how to create an invoice, then move on to payroll issues. But you can call if you need operational support from real bookkeepers, users & hands-on consultants.

This is Peachtree & QuickBooks User support...architectural or software issues that require engineering support are not included. If your questions are not within our field of expertise, we'll tell you and we won't ask for your credit card.

If you are having installation issues, don't forget that you may have free installation support from your software provider, so use that first!

So, if you are looking for real support from real Peachtree & QuickBooks users Call the Pros at QB On Call!


775-348-9225 - or - 775-348-9200

jayne@qbgal


QB On Call
A Division of Custom Business Solutions
"The QuickBooks Gal"
1755 E Plumb Lane, Ste 101
Reno, NV 89502

Tuesday, March 18, 2008

Payroll Updates in Peachtree

“PeachPodCast” - A Podcast for Peachtree and One Write Plus users featuring helpful information, tips, tricks and suggestions for bookkeepers, business owners, and consultants.


Today I want to share some tips from Peachtree about IRS forms, Payroll Tax Forms in Peachtree and Peachtree Tax Service Updates.

My recent Sage Software newsletter noted the following information that I would like to share with you for future reference. Many Peachtree users forget that there is a great source of information at www.peachtree.com/knowledgebase where you can find answers to many questions like the ones that follow.

• The black-and-white Internal Revenue Service (IRS) Tax Forms W-2 (Copy A) and W-3 included in the Peachtree 2006, 2007, and 2008 Print-n-Sign Tax Form Wizard are Social Security Administration (SSA) approved.

• These forms are referred to as “laser-printed” and replace the red dropout because laser-printed forms offer superior readability for processing by scanning equipment.

• The black-and-white laser-printed W-2 ad W-3 forms supplied in Peachtree fully conform to the specifications outlined in IRS publication 1411, General Rules and Specifications for Substitute Forms W-2 and W-3.

When attempting to open Payroll Tax Forms in Peachtree, how can I resolve the following errors?

•An Internet connection failure occurred and/or there is a mandatory quarterly update available? It must be installed to continue processing. Do you wish to update now?

To resolve this issue, you will need to open and manually update the Updates.atx file. The first line of this text file should read, “ < checked=" “01-01-2008” " updated=" “01-02-2008” ">” (without the spaces). For complete details on how to do this, visit Peachtree knowledgebase and look up article number 21980. www.peachtree.com/knowledgebase.

•After installing Peachtree Tax Service Update on my network, one or more of the computers have expired tax forms. When selecting Check for Updates I receive a message stating “There are no updates available at this time”. How can I correct this issue?

The Peachtree Payroll Tax Service Updates are automatically downloaded and installed by the Peachtree accounting software program. The payroll tax forms are installed only on the computer where the tax update was originally installed. For instructions on installing the payroll tax forms on additional computers, refer to article 21526 in the Peachtree Knowledgebase at www.peachtree.com/knowledgebase.

Thanks to the folks at Peachtree for sharing these tips in their latest newsletter. I’ll continue to bring you more tips from a variety of sources that I hope you will find useful or timesaving.

I hope you find this information helpful. If you have questions or comments, please send me an email at jayne@quickbooksgal.com. You can also visit our website: http://www.custmbiz.com/.

I’m Jayne Miller, Your Peachtree Pro. Thanks for listening.

Tuesday, January 8, 2008

New I-9 Employment Verification Form





“PeachPodCast” - A Podcast for Peachtree and One Write Plus users featuring helpful information, tips, tricks and suggestions for bookkeepers, business owners, and consultants. You can listen to our archived podcasts at peachpodcast.custmbiz.com.


If you are using QuickBooks, check out my QuickBooksGal podcasts at blog.quickbooksgal.com and if you use Microsoft Office Accounting, our new MicroPodCasts are available at micropodcast.custmbiz.com. You can find links to these and my websites at blog.quickbooksgal.com.


Today I want to tell you about the New Form I-9, Employment Eligibility Verification Form, that employers are required to use effective December 26, 2007. There have been some significant changes, especially with regard to the acceptable identity documentation.

Employment Eligibility Verification

Purpose of Form :

All U.S. employers are responsible for completion and retention of Form I-9 for each individual they hire for employment in the United States. This includes citizens and non-citizens.

On the form, the employer must verify the employment eligibility and identity documents presented by the employee and record the document information on the Form I-9.

The list of acceptable documents has been amended in the 2007 version of the Form I-9 and can be found on page 4 of the forms.

Where to File :

Do not file Form I-9 with U.S. Immigrations and Customs Enforcement (ICE) or USCIS.

Form I-9 must be kept by the employer either for three years after the date of hire or for one year after employment is terminated, whichever is later.

The form must be available for inspection by authorized U.S. Government officials (e.g., Department of Homeland Security, Department of Labor, Office of Special Counsel).


Special Instructions :

You should have the latest version of the free Adobe Reader to download and use the 2007 version of Form I-9.

Please note the following changes to the Form I-9 process:

  • Five documents have been removed from List A of the List of Acceptable Documents:

Certificate of U.S. Citizenship (Form N-560 or N-561)
Certificate of Naturalization (Form N-550 or N-570)
Alien Registration Receipt Card (I-151)
Unexpired Reentry Permit (Form I-327)
Unexpired Refugee Travel Document (Form I-571)

  • One document was added to List A of the List of Acceptable Documents:

Unexpired Employment Authorization Document (I-766)

  • All Employment Authorization Documents with photographs have been consolidated as one item on List A:

I-688, I-688A, I-688B, I-766

  • Instructions regarding Section 1 of the Form I-9 now indicate that the employee is not obliged to provide his or her Social Security number in Section 1 of the Form I-9, unless he or she is employed by an employer who participates in E-Verify.

  • Employers may now sign and retain Forms I-9 electronically. See instructions on page 2 of the Form I-9.

Note: The Spanish version of Form I-9, available below on this page, may be filled out by employers and employees in Puerto Rico ONLY. Spanish-speaking employers and employees in the 50 states and other U.S. territories may print this for their reference, but may only complete the form in English to meet employment eligibility verification requirements.

Follow these links to download the English or Spanish versions:
I hope you find this information helpful. If you have questions or comments, please send me an email at jayne@quickbooksgal.com. You can also visit our website: http://www.custmbiz.com/.
Well, that’s it for now. I appreciate your time and hope you will join me again next time for another in our PeachPodCast series.

I’m Jayne Miller, The QuickBooksGal and Your PeachtreePro. Thanks for listening.


Jayne Miller is the owner of Custom Business Solutions, a consulting firm in Reno, NV that specializes in providing bookkeeping and software support.

©2008 Custom Business Solutions, Reno, NV